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Frequently Asked Questions

General

What is The Divi Club?

The Divi Club website boasts an extensive collection of premium Divi plugins and themes, all available at significantly reduced prices compared to those set by the developers. Furthermore, you have the opportunity to secure an all-access membership starting from less than $15 per month, potentially allowing you to save thousands of dollars.

Why is a subscription so affordable?

All the WordPress plugins and themes on this website are licensed under the General Public License (GPL2), allowing the freedom to edit and redistribute.

Your membership on our site contributes to maintaining and acquiring new products from third-party theme and plugin authors. This “crowdfunding” model helps us keep subscription prices affordable. We only offer basic support, that’s how we manage to keep our prices low.

We value and respect the original item authors and recommend you to consider purchasing directly from them if you require premium plugin/theme support.

Are the themes and plugins original?

Yes. We get all the themes and plugin files directly from the developers, guaranteeing you authentic, up-to-date, and secure resources for your upcoming Divi project.

Do you offer support?

We offer basic support, which is focused on fundamental assistance. It’s important to understand that this support is very limited. If you require premium support from the developers of the theme or plugin, we recommend considering a direct purchase from the developer.

Why don’t you offer premium support?
By not providing premium support, we are able to maintain affordable prices for our members.

Can I use these products commercialy?

Yes! Since all the products are licensed under the GPL, you have the freedom to utilize these themes and plugins for commercial purposes. This includes the option to resell them to clients, offering you versatility in their use.

Is the Divi Theme included?

To use the themes and plugins available on our site, a valid installation of the Divi Theme is necessary. Please note that the Divi Theme itself is not part of the subscription and must be purchased separately through Elegant Themes.

Buy the Divi Theme
www.elegantthemes.com 

Do you supply licenses?

All themes and plugins from this website do not need a license to operate.

If a theme or plugin requests a license, you can ignore this message. In most cases, the license is required to automatically update the plugin or theme. You can always download updates for your files from our website instead.

Can I cancel my subscription at any time?

Yes! You can cancel your subscription anytime you like. There are no contracts, but your subscription will get renewed automatically until canceled.

Your Subscription

Do you offer refunds?

Absolutely, all our subscriptions include a 14-day money-back guarantee. If you are dissatisfied with the service, you can simply request a refund, no questions asked. After 14 days, refund request won’t get accepted.

Please create a refund ticket to apply for a refund.

How do I cancel my subscription?

To cancel your subscription, go to My Account and click the ‘Cancel’ button in the subscription tab.

Can I upgrade my subscription?

To upgrade your subscription from yearly to lifetime, go to My Account and click the green ‘Change’ button in the Subscription tab. Your fee will be prorated based on the remaining days of your current subscription.

Can I cancel my subscription at any time?

Yes! You can cancel your subscription anytime you like. There are no contracts, but your subscription will get renewed automatically until canceled.

Can I use the themes & plugins on multiple sites?

Yes. You can use all themes and plugins on unlimited websites!

Where do I find my licenses?

All themes and plugins from The Divi Club do not need a license to operate.

If a theme or plugin requests a license, you can ignore this message. In most cases, the license is required to automatically update the plugin or theme. You can always download updates for your files from our website instead.

Can I keep using the products when I cancel my subscription?

Yes. Upon canceling your subscription, you retain the rights to use the themes and plugins indefinitely. However, please be aware that you will no longer have access to download future updates.

Payments

What payment methods can be used?

You can pay your subscription with credit card or PayPal. Credit card payments are processed by Stripe, the world leader in digital transactions.

How to download an invoice

In order to download an invoice for your order. Please navigate to My Account and download your invoice under ‘Payments & Invoices’.

Do you offer refunds?

Absolutely! All our subscriptions include a 14-day money-back guarantee. If you are dissatisfied with the service, you can simply request a refund, no questions asked. After 14 days, refund request won’t get accepted. Read more about our 14-day money-back guarantee here. 

Please create a refund ticket to apply for a refund.

What will show on the bank statement?

Your Stripe account will be charged, and the transaction will appear as ‘TDC’ followed by your order number on your statement.

Other

Is The Divi Club affiliated with the developers of the products on this website?

The Divi Club is not affiliated with, nor endorsed by, the developers of any products showcased on this website. It’s essential to note that Divi is the intellectual property of Elegant Themes, and we are a separate entity from them.

How do I get in touch?

Please create new ticket on our support page.

Are all the files on this site safe?

Yes. The safety of you and your website are our priority. All files are original themes and plugins directly from the developer. The products are also scanned with antivirus and malware software, to ensure a safe experience for you and your customers.

Do you offer support?

We offer basic support, which is focused on fundamental assistance. It’s important to understand that this support is limited. If you require premium support from the developers of the theme or plugin, we recommend considering a direct purchase from the developer.

Why don’t you offer premium support?
By not providing premium support, we are able to maintain affordable prices for our members.

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