Support
Kevin
Support Team
Got stuck? Don’t worry 👍
Need assistance or feeling stuck? Our support team is here to help with all your Divi-related questions. Simply submit a new ticket, grab a coffee, and let us take care of the rest. We’re eager to find the right solution for you!
How can we help you?
I have a pre-sale question
We’ve answered the most common questions on our FAQ page. Didn’t find the answer you are looking for? Use the contact form on the bottom of this page. During business hours, our live-chat service is also available.
You can also email us at support@thedivi.club
Login/account issues
For pre-sale questions please use the contact form on the bottom of this page. During business hours, our live-chat service is also available.
I have a question about my subscription
For questions about your subscription, please create a new ticket. During business hours, our live-chat service is also available.
There is a problem with a theme/plugin file on this website
If you are experiencing issues with a plugin or theme file, you have downloaded, please use the ‘Report an issue’ button on the plugin/theme page. After filling in the form, we will inform you as soon as possible.
Do not create a support ticket in our ticket system, as they will not get answered.
I need technical plugin/theme support
Please login to your account to get (technical) support. Remember, only PRO members are eligible for support.
Average response time < 24 hours
Pre-sale contact form
Want to send an email instead?
If you want to send an email instead of using the form above, you can reach us at support@thedivi.club
